This Report includes the results of Channel Partners’ fifth annual survey of channel partners’ interest in — and challenges with — selling cableco telecommunications services to businesses. Since we started tracking this market in 2011, cable companies have gotten more serious about their indirect sales strategies, and our survey shows that channel partners are taking notice of partner program improvements. Breakout hikes appear this year around in-person sales support, commissi...
Dell Technologies is today one of the loudest members of the IoT chorus. By coming in at the base (hardware) level and acquiring or attracting its tenor, alto and soprano companies, the company has signaled to the IoT marketplace that it can supply all the parts, from device to cloud or data center and back again to controller.
IoT and 3D printing might look like the greatest marriage of two buzzwords in the history of tech.
Paula Ravin, real estate agent, starts her Tuesday workday by clicking on a link she's populated into every 8:30 am Tuesday slot on her Google calendar: it's the weekly update she attends virtually with four colleagues at Winston-Kemmerman Realty. She can see them all, with their company-logoed coffee mugs, reporting from the office on Broad Street or from their home offices.
The videoconference -- a free feature of the hosted communications service WKR subscribes to -- is the agents' chance ...
In 2018 we will start to see more businesses adopt video calling as part of their omni-channel customer service. Should yours be one of them?
Given that a) most laptops are equipped with cameras nowadays, b) even desktop computers typically sport add-on webcams, and c) most callers have video-ready bandwidth, this is not a decision that calls for capital investment.
If you've been following 3D printing in recent years, you may have come across a "next new thing" that sounds like it was dreamed up for the twilight zone: 4D printing, so dubbed and promoted by Skylar Tibbits, director of MIT's Self-Assembly Lab. 4D printing adds the dimension of time to the spatial dimensions of length, width and depth.
You unlock this technology, as Rod Serling would say, with the keys of chemistry, physics, engineering and materials science, and move into a realm of both ...
Digital signs have grown up, enabling viewers to summon, contribute to, and even respond to content using their smartphones and social media
One Live and Helpful Salesperson Serves Many Sites, via Kiosk
Health care: It's always mentioned among the first categories of B2B tech customers. It's also first among verticals in the depth of specialized knowledge it takes to fit solutions and make sales.
Just how much specialization varies, however, by the type of solution. At the more shallow end, a telecom services contract, a VoIP installation or call accounting; at the other, deep IT integrations among subspecialty diagnostic equipment, electronic health records and payer networks.
This slide sh...
Intro to messaging and collaboration app for the post-voice generation.
e-Guide for Relayware partner relationship management SaaS vendor.